Recent posts


Q:How do I place an order online?

A:You can order online via our website. All items left in your shopping cart are saved but not reserved and will remain in your My H&M for 7 days. When you are finished shopping click on your 'shopping cart' to view the price and expected delivery date. When you are happy, proceed to the checkout to review your parcel and payment preferences.We will send you a confirmation of your order via email, and another when your order is ready to be dispatched.

Q:How Many Days Will It Take To Receive My Order?

A:We make the best effort to process orders within one working day. Deliveries will be made during normal business hours, Monday through Friday,excluding weekends and bank holidays.Delivery times are estimated from the moment the orders are dispatched.

Q:How long does it take for me to get a refund?

A:It may take 4-5 business days for your return to reach the Radley Handbags Fulfillment Centers. Once it is received and inspected (usually within 72 hours of receipt) your refund will be processed and automatically applied to your credit card or original method of payment within 2 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.

Q:How safe is my information and credit card number?

A:Yes! Your information is very safe at and we take site and data security as a serious issue. understands that the safety of your personal information is extremely important to you. We use a wide array of electronic and physical security measures and devices to protect your personal data and credit card information from unauthorized access. The website uses 128-bit encryption to ensure that your data is secure.

With regards to the safety and privacy of your credit card, we've implemented a state-of-the-art e-commerce solution for the new .The new site offers improved security over our previous site and many other existing websites by encrypting your credit card information in such a way that it is not accessible by employees within, or by anyone who would try to compromise the security of .As a result, our site meets the rigorous security standards set by many privacy watchdog groups and standards set by the Internet community in general.

When you entered your credit card in our store, only the last four digits of your card are visible on the site. Even you (or anyone who logs in as you) cannot access the details of your credit card from our store.